Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "We / Us / Our" refers to Noor Fikr.
• "You / User" refers to any individual or organisation accessing the website or engaging our services.
• "Services" refers to the AI integration consulting and training engagements offered by Noor Fikr.
• "Engagement Agreement" refers to a formal signed agreement governing the scope and delivery of a specific advisory engagement.
• "Content" refers to all text, reports, frameworks, and deliverables produced by Noor Fikr as part of an engagement.

2. Acceptance of Terms

By accessing this website or submitting an enquiry, you confirm that you are aged 18 or over, have the legal capacity to enter into a binding agreement, and accept these Terms and Conditions in full. If you are acting on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.

3. Service Description

Noor Fikr provides structured AI integration consulting and leadership training services. Our services are described on our Solutions page and in any Engagement Agreement signed with a client. Services are available to organisations based in the UAE and internationally, subject to applicable restrictions.

The availability of services may change from time to time. We reserve the right to modify or discontinue any service with reasonable notice where possible.

4. User Responsibilities

When using this website or engaging our services, you agree to:

• Provide accurate and complete information when submitting enquiries or entering into engagement agreements.
• Use the website and services for lawful purposes only.
• Not attempt to gain unauthorised access to any part of our systems or data.
• Not reproduce, distribute, or modify any content from this website or any engagement deliverable without our prior written consent.
• Maintain the confidentiality of any proprietary information shared with you during an engagement.

5. Intellectual Property

All content on this website — including text, design, methodology descriptions, and frameworks — is the intellectual property of Noor Fikr and is protected under applicable UAE intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and view website content for personal or internal business purposes only.

Deliverables produced under a specific Engagement Agreement are licensed to the client for the purposes described in that agreement. Noor Fikr retains ownership of underlying methodologies, frameworks, and tools used in the preparation of those deliverables.

6. Payment Terms

Fees for each engagement are fixed and agreed in writing via an Engagement Agreement prior to commencement of work. Unless otherwise specified:

• 50% of the engagement fee is due upon signing of the Engagement Agreement.
• The remaining 50% is due upon delivery of the final engagement deliverable.
• Payment is accepted by bank transfer in UAE Dirhams (AED).
• Invoices are due within 14 days of issue.

Refunds are considered on a case-by-case basis where work has not yet commenced. Once work has begun, the initial deposit is non-refundable. Any disputes regarding invoices must be raised within 7 days of the invoice date.

7. Disclaimers

Noor Fikr provides advisory and training services based on our professional assessment of the information provided by clients. Our services are provided in good faith and with reasonable professional care. However, we make no guarantee of specific commercial outcomes, AI adoption success, or business results arising from implementing our recommendations.

This website is provided "as is" without warranties of any kind. We do not guarantee that the website will be available at all times or free from errors.

8. Limitation of Liability

To the fullest extent permitted by UAE law, Noor Fikr's liability arising from or in connection with the provision of services is limited to the total fees paid by the client for the specific engagement giving rise to the claim. We exclude liability for any indirect, consequential, or incidental losses, including loss of profit or business interruption.

9. Confidentiality

Both parties to an engagement agree to treat as confidential all non-public information shared during the course of the engagement. Confidentiality obligations survive the termination of the engagement for a period of two years. Noor Fikr will not reference a client engagement publicly without prior written consent.

10. Indemnification

You agree to indemnify and hold harmless Noor Fikr, its team members, and associates from any claims, losses, or expenses arising from your breach of these terms, your misuse of our services, or your infringement of any third-party rights.

11. Termination

Either party may terminate an Engagement Agreement with written notice if the other party materially breaches the agreement and fails to remedy the breach within 14 days of written notification. Where Noor Fikr terminates an engagement due to a client breach, fees for work already completed remain payable. Where a client terminates an engagement without cause after commencement, the initial deposit is retained.

12. Governing Law & Dispute Resolution

These Terms and Conditions and any Engagement Agreement are governed by the laws of the United Arab Emirates, with jurisdiction in the courts of Abu Dhabi. In the event of a dispute, both parties agree to attempt informal resolution within 30 days of written notice before commencing formal legal proceedings.

13. General Provisions

These Terms and Conditions constitute the entire agreement between Noor Fikr and you regarding use of the website. If any provision of these terms is found unenforceable, the remaining provisions continue in full effect. Failure to enforce any right under these terms does not constitute a waiver of that right. These terms may not be assigned by you without our prior written consent.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted to this page with an updated effective date. Continued use of the website or our services after the effective date constitutes acceptance of the revised terms.

15. Contact

For legal enquiries relating to these terms, contact Noor Fikr at:

• Email: [email protected]
• Address: Office 403, Masdar City Free Zone, Abu Dhabi 54982, UAE
• Phone: +971 2 698 3142